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Welcome to Your Email Service On-line Support Center

• Quick Facts and Set-Up
• Accessing Your Mailbox
• Accessing Your Mailbox Via WebMail
• Accessing Your Mailbox Via An Email Client (e.g., Outlook Express)

Quick Facts and Set Up

Here are some quick facts about where to access WebMail functionality and information relating to setting up POP and IMAP. Further detail is provided below and in the FAQ and Technical Administrator Set-Up sections of this site.

Point of Interest	Details
WebMail website to access mailbox	http://mail.domainname.tld and login OR http://webmaillogin.com and login
WebMail website to securely access mailbox	https://webmaillogin.com and login
Email Administrator website (secure) * You can set catch-all, aliases, passwords, etc.	https://mailadmin.webmaillogin.com and login (must be an email administrator)
Help website * Note: Help is also found within WebMail	http://help.webmaillogin.com
POP/SMTP setup information * For email clients (e.g., Outlook Express)	Incoming Server: mail.domainname.tld Outgoing Server: mail.domainname.tld
Secure POP/SMTP setup information * For email clients (e.g., Outlook Express)	Incoming Server: webmaillogin.com Outgoing Server: webmaillogin.com
IMAP setup information * For email clients (e.g., Outlook Express)	Incoming Server: imap.webmaillogin.com Outgoing Server: mail.domainname.tld
Secure IMAP setup information * For email clients (e.g., Outlook Express)	Incoming Server: imap.webmaillogin.com Outgoing Server: webmaillogin.com
DNS entries (e.g., MX, CNAME, etc.) * For technical administrators only	See details in Technical Administrator Set-Up section to learn which Name Server and DNS entries are required
* Note: Replace 'domainname' with your domain name (e.g., companyabc.com). If your domain is not a '.com', then substitute '.com' with the appropriate extension (e.g., .net)

Accessing Your Mailbox
There are two ways to access your mailbox: (1) through WebMail from any computer connected to the Internet and (2) through your email application on your computer (e.g., Outlook Express, Eudora, etc.). There are a few simple steps to connect to your mailbox before being able to send and receive messages:

Accessing your mailbox via WebMail

Access your mailbox by opening your web browser (e.g., Internet Explorer® or Netscape®) and entering your mail.domainname.tld into the address bar (i.e., with domainname and tld being your personal domain name such as companyabc.com). It is that easy! Don't put the www in front of the address though or it won't work.

Enter the user name (i.e., your email address) and password you chose when you ordered the email box, or the user name and password that has been assigned to you, and click on the 'Login' button. You are now ready to send and/or receive messages. As a note, your user name is your full email address.

Accessing your mailbox via an email client (e.g., Outlook Express)?

As examples, we have chosen the most popular email programs and provided you with instructions on how to configure them to access your mailbox using POP or IMAP (if you've purchased the IMAP service). These instructions also indicate how to access your maibox securely using SSL.

From the list below, please click on the program and its associated operating system that you wish to use to access the correct set-up instructions:

Windows

Eudora
Eudora IMAP