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Technical Administrator Set-Up
Setting Up DNS The following information outlines the DNS settings that are required to use email. An important note to remember is that any DNS modifications or additions will require 24-48 hours to propagate through the Internet. Your email will not fully work until this propagation occurs. Until DNS is properly configured, users will not be able to login to WebMail or the Email administrator. You or the person who manages DNS for you will need to make some additions to your DNS zone. Before your email will work, you will need to add the following entries in the DNS zone. As a note, inbound.domainname.tld.emailmx.com. should be the only MX record in the zone to ensure that all mail flows to the email service.
The following optional modifications are also available that will allow you to use URLs that correspond to the domain name associated with the mailboxes, as opposed to the generic webmaillogin addresses. Optional DNS Entry For Email Administrator If you wish to allow email administrators to login to the Email Administrator at mailadmin.domainname.tld, then the following CNAME entry will need to be added to your DNS zone file. Mailadmin IN CNAME mailadmin.webmaillogin.com. Optional Entry For IMAP Users If you wish to allow IMAP users to use imap.domainname.tld for their incoming server, as opposed to imap.webmaillogin.com, then the following CNAME entry will need to be made to your DNS zone file. Substitute your domain name for 'DomainName' and your 'TLD' (e.g., .com) in the example below. Imap IN CNAME imap.domainname.tld.emailmx.com. |
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